Mission & Values

Our Mission: Who We Are

PHP will exceed our customers’ healthcare experience expectations by: delivering our services with a personal touch, developing long-term, meaningful relationships, and providing resources to improve the quality of life in our communities.

Our Values: What is Important to Us

• Excellence – We provide quality service and expertise to surpass expectations.
• Integrity – We conduct ourselves honestly and ethically.
• Teamwork – We collaborate to develop effective solutions.
• Innovation – We meet the changing needs of our customers.
• Community – We are actively involved and supportive of the communities we serve.

Our Vision: Why We Exist

PHP will be the local, community-based leader in providing cost-efficient and innovative healthcare solutions.

• We are uniquely positioned as the only physician-directed, not-for-profit healthcare insurance/administrative services company in Indiana.
• Our governance enables the local physician community to make decisions on policy and protocols for appropriate, patient-focused, cost-efficient medical care and access.
• Local communities are our beneficiaries through increased funding of low-income medical delivery vehicles, increased wellness education, and lowering of premiums and administrative fees for employers and individuals in our region.
• We are an effective intermediary as both an insurance plan and an administrative services company. PHP communicates between hospitals, physicians, pharmacies, and other medical services to maintain a cost-efficient, patient-centered financing mechanism for employers and individuals.
• Our interest is Indiana where we serve communities as both a resource and a partner. Our focus is on what is best for the communities in which we ourselves work, live, and play.