At PHP our goal truly is to make health insurance as easy as possible. This includes not just members using our services, but also employers looking to purchase the perfect plan for their business, providers looking for a seamless claims experience, and insurance brokers working to manage their many client accounts.
From plan purchasing to processing and payment, we want everyone involved with PHP to experience top-notch support and service paired with unmatched local industry knowledge. That's why we are pleased to offer the following to our customers:
Customer Satisfaction
PHP has earned a reputation for outstanding customer satisfaction among members, employers, and our provider network. PHP members are more satisfied with their overall healthcare and health plan than the average national consumers surveyed.
But don't just take our word for it . . . as part of PHP’s program to continually improve care and services for our members, we go to the source – our members. Each year PHP hires a professional company to conduct a survey of our members in order to determine their level of satisfaction and to look for opportunities for improvement.
Our members benefit through coverage of a variety of tests and screenings, community discounts, and educational literature. Coverage includes mammograms, paps, immunizations, well baby care, colorectal and prostate screenings, and much more. Members are also encouraged to take advantage of our many discounts with local organizations such as the YMCA and the American Red Cross, and we are always on the lookout for great health information and resources that we can share to help our members stay healthy. It's all part of our commitment to the health and wellness of Indiana and our local communities.
Fitness doesn’t have to be boring. Embrace your inner child with roller skating, bowling, or laser tag.
Are you starting to think PHP would be the best fit for your organization? Request a quote to see some available plan options and move forward with the process.
Strength and Stability
It takes a strong, financially sound company to deliver outstanding service to its customers year after year, and PHP has been doing just that. Below is a link to an independent third-party financial evaluation organization that rates all insurers using the same rigorous criteria.
A.M. Best Rating - A.M. Best Ratings are recognized worldwide as a benchmark for assessing insurers' financial strength. Follow this link for PHP's current A.M. Best Ratings Cost Savings Initiatives.
We provide our members open access to over 18,000 network providers including doctors, dentists, hospitals, and medical facilities. This means our members choose the healthcare provider they want to see, from primary care doctors to specialists, without any special arrangements through the plan.
